PRIVACY POLICY
Last updated: February 7, 2026
1. Introduction
Botract ("we", "us", or "our") respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.
2. Information We Collect
2.1 Personal Information
- Email address (for account creation)
- Name (optional, for profile)
- Payment information (processed securely by Stripe)
- Telegram bot tokens (encrypted in our database)
2.2 Usage Data
- Bot creation and configuration data
- Message counts and analytics
- IP address and browser information
- Cookies and similar technologies
3. How We Use Your Information
- To provide and maintain our Service
- To process your payments and subscriptions
- To notify you about changes to our Service
- To provide customer support
- To monitor usage and improve our Service
- To detect, prevent and address technical issues
4. Data Storage and Security
We use industry-standard security measures to protect your data:
- Telegram bot tokens are encrypted using AES-256
- All data is stored in secure cloud infrastructure (Supabase)
- HTTPS encryption for all data transmission
- Regular security audits and updates
5. Third-Party Services
We use the following third-party services:
- Stripe - For payment processing. Stripe Privacy Policy
- Supabase - For database hosting. Supabase Privacy Policy
- Telegram - For bot integration. Telegram Privacy Policy
- Vercel - For hosting. Vercel Privacy Policy
6. Your Data Rights (GDPR)
Under GDPR, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Export your data in a portable format
- Object to data processing
- Withdraw consent at any time
To exercise these rights, contact us at [email protected]
7. Data Retention
We retain your data as long as your account is active. Upon account deletion, we will delete your personal data within 30 days, except where we are legally required to retain it.
8. Cookies
We use cookies to maintain your session and preferences. You can disable cookies in your browser, but this may limit functionality.
9. Children's Privacy
Our Service is not intended for children under 16. We do not knowingly collect data from children under 16. If you believe we have collected such data, please contact us.
10. Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes via email or through the Service.
11. Contact Us
For privacy-related questions, contact:
Email: [email protected]
Address: Botract, Spain